First of all, congratulations! We’re excited to get you on your new Speed Phreak, out there crushing your goals and taking down PRs. Whether or not you’re part of our T3 Program, A-Squared Bikes is here to support your triathlon journey with bike upgrades, killer accessories, and cool swag.
Now that you’ve bought your Speed Phreak, you’re probably anxiously awaiting that big, beautiful box to arrive on your doorstep. In the meantime, here’s what you can expect.
How Long Does Shipping Take?
99% of Speed Phreak orders leave the warehouse within 24 hours of payment, and usually arrive within 5-7 business days of your order date. We will notify you by email with tracking information when your order ships, and you can use the tracking link to follow your Speed Phreak during delivery.
What Do I Do When It Arrives?
The Speed Phreak comes boxed and 98% assembled. As with all packages, be sure to check everything in the box to make sure nothing was damaged during shipping. Contact us immediately at firstname.lastname@example.org if you think your bike was damaged during shipping.
Assembly is required before riding your bike. You’ll need to attach the stem, front wheel, handlebars, and seat post. The good news is that the Speed Phreak comes pre-cabled.
We’ve created this video to walk you through the assembly process and the tools you’ll need.
If you are not comfortable and competent with a bike wrench, we recommend taking it to your local bike shop for assembly or use our partners velofix!
After Assembly - Test and Fit!
Once your Speed Phreak is assembled, it’s a good idea to take it for a test spin, but really, just a spin. Make sure the wheels are tracking, the brakes are working, and the gears are shifting. Just a trip around the block should do.
The next step is essential, especially for a triathlon bike - get a professional bike fit. You will be spending hours on your bike training and racing. You want to be comfortable but also aerodynamic (why else would you ride a TT/triathlon bike?), and eyeballing it isn’t going to get you there.
There are a few options for a professional bike fit. Check with your local bike shop and local riders to see if there is someone they use or recommend. Reach out to our partners at velofix - many offer bike fits. Seek out a bike fitter trained in one of the popular bike fit modalities like Retül, Precision Fit, Guru, or Shimano.
Whichever option you choose, remember that a proper bike fit allows you to ride longer, harder, and faster while remaining as comfortable as possible. The wrong fit can lead to overuse injuries, saddle sores, and just a bad time on the bike. Find out more about why a proper bike fit is important here.
Your Speed Phreak is all tuned up, ready to go, and fit to your exact needs. Now it’s time to go out there and crush it! Those KOMs/QOMs, course records, and personal records don’t stand a chance with A-Squared on your side. We love sharing stories from our A-Team (that’s you) so be sure to tag us on social media (Facebook: A-Squared Bikes, IG: @a2.bikes) so we can celebrate your successes with you.
Whether you're doing your first triathlon or going for that world championships slot, the A-Squared Speed Phreak will get you from T1 to T2 as fast as possible without breaking the bank.
If for any reason the Speed Phreak is not right for you, you have 30 days to return it. It is okay if you have already built the bike and taken it for a test ride. In fact, we expect that. All returns are subject to inspection for damage and excessive use.