Frequently Asked Questions


As of May 2023, we will be moving to THRU for fully assembled shipping. Thank you for your patience as we make this switch.

This transition will not affect shipping times, but may change the set up process once the bike reaches your door -- as there will be less of the bike to break down for shipping!

Our bikes ship from our warehouse in Portland Oregon. View Shipping Policy Here.

We offer free returns on NEW A2 Bikes for 30 days. All demo, prior year models, and sale priced bikes are final sale. View our return policy HERE.

A2 was a pioneer in Direct to Consumer Bike Sales, and we remain committed to that. It allows us to deliver our products to you with superior value. From time to time we do participate in race expos. Contact us for more information.

We were the first bike brand to sell exclusively direct to consumer in the United States. We have perfected over the past 6 years our relationships with suppliers in Taiwan, and know how to deliver a low cost bike without sacrificing on quality.

Click HERE for SP sizing.

Click HERE for RP sizing.

We routinely have special color schemes for our bikes! Contact us for more details!

We also can do custom paint jobs, Prices for custom paint start at $600 (so make it special!)

Yes! We can build your dream bike exactly how you want it! Contact us for quotes!

Check out this video from our head mechanic here.

Contact us

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