Frequently Asked Questions

We answer all your burning Questions about A2 Bikes here!

Our bikes ship every Wednesday. We close orders for the week on Sunday night to ensure our mechanics have enough time to build your bike to our exacting standards before they're shipped by Kitzuma Cycling Logistics straight to your door! Once the bike has shipped via Kitzuma, you'll receive a text message giving you a more exact time. Our bikes ship from our warehouse in Portland Oregon.

If you do not live within the Kitzuma territory, your bike will be shipped via UPS Ground, and takes approximately a week to arrive.

We offer free returns on NEW A2 Bikes for 30 days. All demo, prior year models, and sale priced bikes are final sale. View our return policy HERE.

We sell our bikes exclusively online, stay tuned to see which event's we will be at this year!

We were the first bike brand to sell exclusively direct to consumer in the United States. We have perfected over the past 6 years our relationships with suppliers in Taiwan, and know how to deliver a low cost bike without sacrificing on quality.

Head over to each product page for a size chart and size calculator!

Yes! We routinely have special color schemes for our bikes! Contact us for more details!

We also can do custom paint jobs, Prices for custom paint start at $1,000 (so make it special!)

We can do a custom build with any groupset setup that you would like! Contact us for quotes!